Many of our small clients who run payroll themselves are using the HMRC basic tools software to do so.

We have received a few enquiries regarding problems with the software.

HMRC have a dedicated area for service issue problems for the Basic PAYE tools software on their website and this can be found in the service issues area of the website.

HMRC have also issued guidance on the Basic PAYE tools error messages on their website.

For any general questions, then do remember to talk to your usual contact.